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	<title>IT Services Archives | Eaton Square</title>
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	<title>IT Services Archives | Eaton Square</title>
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	<item>
		<title>Cloud-first Digital Consultancy Seeking Acquisitions in the US</title>
		<link>https://eatonsq.com/blog/cloud-first-digital-consultancy-seeking-acquisitions-in-the-us/</link>
					<comments>https://eatonsq.com/blog/cloud-first-digital-consultancy-seeking-acquisitions-in-the-us/#respond</comments>
		
		<dc:creator><![CDATA[Andrew Light]]></dc:creator>
		<pubDate>Mon, 07 Mar 2022 06:20:47 +0000</pubDate>
				<category><![CDATA[IT Services]]></category>
		<guid isPermaLink="false">https://eatonsq.com/?p=6031</guid>

					<description><![CDATA[We are the exclusive buy-side, retained, partner of a US-based, cloud-first, digital consultancy. Our client is&#8230;]]></description>
										<content:encoded><![CDATA[<h3><b>We are the exclusive buy-side, retained, partner of a US-based, cloud-first, digital consultancy.<br />
Our client is seeking acquisitions now.</b></h3>
<h2><b>Profile of owners of companies we have been engaged to find for Vivanti:</b></h2>
<ol>
<li>Owners who find the following attractive, fit the following profile and want to exit soon or now.</li>
<li>Owners who find the following attractive, fit the following profile, want to sell to Vivanti and grow with a larger, growing, organization.</li>
<li>Company owners whose consultants help their Clients re-architect and migrate apps to the Cloud, implement robust DevOps practices and processes, and facilitate better user experiences.</li>
</ol>
<h2><b>Target Expertise:</b></h2>
<ul>
<li>Cloud Data Services</li>
<li>DevOps Solutions</li>
<li>Customer Engagement</li>
<li>Artificial Intelligence</li>
<li>Analytics &amp; Data Management</li>
</ul>
<h2><b>Target Locations:</b></h2>
<ul>
<li>Boston</li>
<li>Atlanta</li>
<li>New York</li>
<li>Washington DC</li>
<li>East Coast</li>
</ul>
<h2><b>Financials:</b></h2>
<ul>
<li>People: Employs 25 – 35 FTE</li>
<li>Revenue Range: $5mil &#8211; $12mil</li>
<li>EBITDA: $500k &#8211; $1.2mil</li>
</ul>
<h2><b>What we’re looking for:</b></h2>
<ul>
<li>A quick, honest transaction</li>
<li>A win-win outcome: for you &amp; your people</li>
<li>Long-term clients</li>
<li>In-demand skills sets</li>
<li>Reliable services revenue</li>
<li>Strong consultant utilization rates</li>
</ul>
<h2><b>Value Proposition to Company Owners who sell to &amp;/or become part of &amp; grow with Vivanti:<br />
</b></h2>
<p>Most important: Can you relate to what the Founding Partners are building?</p>
<ul>
<li>Tony Nicol</li>
<li>Mike Walker</li>
<li>James Hunt</li>
</ul>
<p>Watch the <a href="https://youtu.be/JkHmEcNOnJE" target="_blank" rel="noopener noreferrer">Welcome to Vivanti video below</a>.</p>
<p><iframe title="Welcome to Vivanti" width="1200" height="675" src="https://www.youtube.com/embed/JkHmEcNOnJE?feature=oembed&#038;enablejsapi=1&#038;origin=https://eatonsq.com" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe></p>
<h2><b>Our acquisition program is geared to two kinds of Owner Sellers:<br />
</b></h2>
<ul>
<li>Those who want to exit now.</li>
<li>Those who want to stay and grow.</li>
</ul>
<p><b>These Leaders of Vivanti have a track record of having built and sold brilliantly. </b></p>
<h2><b><br />
Self-funded; well-funded<br />
</b></h2>
<ul>
<li>The intention of doing the same again – building another great consultancy – without the threat of having to sell at the wrong time.</li>
<li>Those who want to stay and grow. The chance to take advantage of a ‘double-bubble’ downstream. (IPO, etc.)</li>
<li>The strength of being part of a much larger group and therefore protected from market uncertainties.</li>
<li>Providing growth opportunities to those Owners Sellers that may not be within reach at the moment.</li>
<li>If you relate to the video, website contents and what we are saying, and want more information, contact us.</li>
</ul>
<h2>Download Teaser</h2>
<p>For more information, <a href="https://eatonsq.com/wp-content/uploads/2022/03/md-pptx-359-V218-Feb-2022-Project-Grow-ESQ-Vivanti-AL-For-Printing-1.pdf" target="_blank" rel="noopener noreferrer"><span style="text-decoration: underline;">please download our teaser here.</span></a></p>
<hr />
<h3><b>If you&#8217;re interested, please contact:</b></h3>
<p><b><img decoding="async" class="alignleft wp-image-3644 size-thumbnail" src="https://eatonsq.com/wp-content/uploads/2020/06/1-150x150.jpg" alt="Taylor Devine" width="150" height="150" srcset="https://eatonsq.com/wp-content/uploads/2020/06/1-150x150.jpg 150w, https://eatonsq.com/wp-content/uploads/2020/06/1-300x300.jpg 300w, https://eatonsq.com/wp-content/uploads/2020/06/1-320x320.jpg 320w, https://eatonsq.com/wp-content/uploads/2020/06/1-50x50.jpg 50w, https://eatonsq.com/wp-content/uploads/2020/06/1.jpg 350w" sizes="(max-width: 150px) 100vw, 150px" /><a href="https://eatonsq.com/people/taylor-devine/" target="_blank" rel="noopener noreferrer">Taylor Devine</a><br />
</b>Principal, Washington DC<br />
taylor.devine@eatonsq.com<br />
+1 703-754-8829</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><b><img decoding="async" class="alignleft wp-image-1779 size-thumbnail" src="https://eatonsq.com/wp-content/uploads/2019/05/andrew-light-150x150.jpg" alt="Andrew Light" width="150" height="150" srcset="https://eatonsq.com/wp-content/uploads/2019/05/andrew-light-150x150.jpg 150w, https://eatonsq.com/wp-content/uploads/2019/05/andrew-light-300x300.jpg 300w, https://eatonsq.com/wp-content/uploads/2019/05/andrew-light-320x320.jpg 320w, https://eatonsq.com/wp-content/uploads/2019/05/andrew-light-50x50.jpg 50w, https://eatonsq.com/wp-content/uploads/2019/05/andrew-light.jpg 350w" sizes="(max-width: 150px) 100vw, 150px" /><a href="https://eatonsq.com/people/andrew-light/" target="_blank" rel="noopener noreferrer">Andrew Light</a><br />
</b>Managing Principal, Toronto<br />
andrew.light@eatonsq.com<br />
+1 647-985-2639</p>
]]></content:encoded>
					
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		<title>Q4 2021 M&#038;A Round-up: ANZ IT Services and Software Sector</title>
		<link>https://eatonsq.com/blog/q4-2021-ma-round-up-anz-it-services-and-software-sector/</link>
					<comments>https://eatonsq.com/blog/q4-2021-ma-round-up-anz-it-services-and-software-sector/#respond</comments>
		
		<dc:creator><![CDATA[Neil Bourne]]></dc:creator>
		<pubDate>Wed, 26 Jan 2022 06:18:44 +0000</pubDate>
				<category><![CDATA[IT Services]]></category>
		<category><![CDATA[M&A Round-up]]></category>
		<category><![CDATA[Mergers and Acquisitions]]></category>
		<guid isPermaLink="false">https://eatonsq.com/?p=5959</guid>

					<description><![CDATA[Welcome to the Eaton Square quarterly M&#38;A round-up for the Australian Information Technology industry. Every quarter,&#8230;]]></description>
										<content:encoded><![CDATA[<p>Welcome to the Eaton Square quarterly M&amp;A round-up for the Australian Information Technology industry. Every quarter, Neil Bourne, our lead Principal in Tech, publishes a compilation of the transactions in the IT Services and Software sectors. Get a copy of the full report below.</p>
<h2>Q4 Deal volume declined</h2>
<p>2021 overall was an exceptionally active year for M&amp;A. Q4 saw a drop in the volume of deals declined relative to Q3. Activity levels within the software sector remained strong including the eye-catching sale of New Zealand’s Weta Digital to Unity (NYS: U) for $2.26Bn.  The report covers transactions from 1 Oct &#8211; 31 Dec 2021 in Australia and New Zealand in the following segments:</p>
<ul>
<li>IT Services &amp; Digital Marketing</li>
<li>Software</li>
<li>Telecommunications &amp; IT Distributions</li>
</ul>
<p>Early indications suggest that 2022 will also be a very active year for M&amp;A in the technology sector.</p>
<h2>Featured Deals: IT Services</h2>
<p><img decoding="async" class="wp-image-5961 size-full aligncenter" src="https://eatonsq.com/wp-content/uploads/2022/01/Software-Q4.png" alt="IT Services Deals" width="460" height="315" srcset="https://eatonsq.com/wp-content/uploads/2022/01/Software-Q4.png 460w, https://eatonsq.com/wp-content/uploads/2022/01/Software-Q4-300x205.png 300w, https://eatonsq.com/wp-content/uploads/2022/01/Software-Q4-18x12.png 18w" sizes="(max-width: 460px) 100vw, 460px" /></p>
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<div>
<p>&nbsp;</p>
<ul>
<li><strong>CT4 acquisition of NewBase Computer Services:</strong> Acquisition of QLD managed services business by larger privately owned Melbourne-based group</li>
<li><strong>Deloitte Digital acquisition of Sliced Tech:</strong> Sale of Canberra based Managed IT services provider by Deloitte&#8217;s consulting arm</li>
<li><strong>IBM acquisition of SXiQ:</strong> Sale of IT services and managed services, to SME, enterprise, and governments by global IT services group.</li>
<li><strong>COSOL aquisition of Clarita Solutions: </strong>Brisbane-based IT Services focusing on Enterprise Asset Management acquired ASX listed IT services group.</li>
</ul>
</div>
</div>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h2>Featured Deals: Software</h2>
<p><strong><img decoding="async" class="wp-image-5962 size-full aligncenter" src="https://eatonsq.com/wp-content/uploads/2022/01/Software-Deals.png" alt="Software Deals" width="435" height="317" srcset="https://eatonsq.com/wp-content/uploads/2022/01/Software-Deals.png 435w, https://eatonsq.com/wp-content/uploads/2022/01/Software-Deals-300x219.png 300w, https://eatonsq.com/wp-content/uploads/2022/01/Software-Deals-16x12.png 16w" sizes="(max-width: 435px) 100vw, 435px" /></strong></p>
<ul>
<li><strong>Volaris Group acquisition of Decideware:</strong> Sale of Sydney-based developer of agency management platform to assist in marketing &amp; procurement to a division of Toronto-listed Software consolidator</li>
<li><strong>Instacart acquisition of FoodStorm: </strong>Sale of Melbourne-based developer of a cloud-based platform intended to automate and manage catering orders to US venture-backed $39B unicorn in the on-demand grocery delivery space.</li>
<li><strong>Unity acquisition of Weta Digital: </strong>Sale of NZ-based provider of visual effects to the entertainment sector to a US $34B listed provider of software platforms for 3D content creation.</li>
<li><strong>Ideagen acquisition of CompliSpace: </strong>Sale of Sydney-based developer of governance, risk, and compliance software to UK listed compliance software specialist.</li>
</ul>
<h3>For a full M&amp;A listing, <a href="https://eatonsq.com/wp-content/uploads/2022/01/MA-RoundUp-Q4-2021-Au.pdf" target="_blank" rel="noopener noreferrer">download your complimentary copy here</a>.</h3>
<p><img decoding="async" class="aligncenter wp-image-5956 size-full" src="https://eatonsq.com/wp-content/uploads/2022/01/q4-graphic.jpg" alt="Q4 2021 M&amp;A Roundup" width="819" height="580" srcset="https://eatonsq.com/wp-content/uploads/2022/01/q4-graphic.jpg 819w, https://eatonsq.com/wp-content/uploads/2022/01/q4-graphic-300x212.jpg 300w, https://eatonsq.com/wp-content/uploads/2022/01/q4-graphic-768x544.jpg 768w, https://eatonsq.com/wp-content/uploads/2022/01/q4-graphic-18x12.jpg 18w, https://eatonsq.com/wp-content/uploads/2022/01/q4-graphic-530x375.jpg 530w" sizes="(max-width: 819px) 100vw, 819px" /></p>
<h2>Meet the Professional Services and IT Services Team</h2>
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<div class="publish-container"><img decoding="async" class="alignleft size-thumbnail wp-image-1797" src="https://eatonsq.com/wp-content/uploads/2019/05/neil-bourne-150x150.jpg" alt="Neil Bourne" width="150" height="150" srcset="https://eatonsq.com/wp-content/uploads/2019/05/neil-bourne-150x150.jpg 150w, https://eatonsq.com/wp-content/uploads/2019/05/neil-bourne-300x300.jpg 300w, https://eatonsq.com/wp-content/uploads/2019/05/neil-bourne-320x320.jpg 320w, https://eatonsq.com/wp-content/uploads/2019/05/neil-bourne-50x50.jpg 50w, https://eatonsq.com/wp-content/uploads/2019/05/neil-bourne.jpg 350w" sizes="(max-width: 150px) 100vw, 150px" /></div>
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<div><a href="https://eatonsq.com/people/neil-bourne/" target="_blank" rel="noopener noreferrer">Neil Bourne</a> is the Managing Principal for Eaton Square Sydney. Neil has been working with growth stage technology business for over 15 years in venture capital and corporate finance.</div>
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<div></div>
<div>Neil Bourne, Managing Principal</div>
<div><a href="mailto:neil.bourne@eatonsq.com" target="_blank" rel="noopener noreferrer">neil.bourne@eatonsq.com</a></div>
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<div class="publish-container"><img decoding="async" class="alignleft size-thumbnail wp-image-2091" src="https://eatonsq.com/wp-content/uploads/2019/04/warren-riddell-150x150.jpg" alt="Warren Riddell" width="150" height="150" srcset="https://eatonsq.com/wp-content/uploads/2019/04/warren-riddell-150x150.jpg 150w, https://eatonsq.com/wp-content/uploads/2019/04/warren-riddell-300x300.jpg 300w, https://eatonsq.com/wp-content/uploads/2019/04/warren-riddell-50x50.jpg 50w, https://eatonsq.com/wp-content/uploads/2019/04/warren-riddell.jpg 320w" sizes="(max-width: 150px) 100vw, 150px" /></div>
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<div><a href="https://eatonsq.com/people/warren-riddell/" target="_blank" rel="noopener noreferrer">Warren Riddell</a><a href="https://r20.rs6.net/tn.jsp?f=001jK1zAwJnPDAUK1txn1drvD46ostOJ-FOH1-dZJGZVfitRNzX0neo-FZyM-3R8ymQnMJCqV4t25hM8Q4yNxgUF9zCNwERKopL18qSSZScxDqqmRxKrtBKoxNfgy0RHux9weo92kshJSMfVW3tJMuvUzQpI-gLsZrrC9325aT4YJlvRPvkieEXa3Kl2Kozycc1Qpy8R4YlD0D0DMJKwlLq9WcM0xQtS8D-Oh1P5siBkYp5E9cfgOwJ2KZb8CDPdWieQgte19sk62OF1yGkwP53GmfTUnjZSOwvZbMAsQvGTppkero6AQPrxEYlxp-VUG9T&amp;c=ueOhfUPJq26_LBmbXEtbItUG-6CSvLBuC9tsxKcgTaIordQ_-9AO-A==&amp;ch=zSR-GKUhhp67Kz2cqXdACHqlMH0R_EL8_dhoOgmuDxxaT3ywSnyLXw==" target="_blank" rel="noopener noreferrer"> </a>is a Principal at Eaton Square based in Sydney. He has 30 years of global M&amp;A experience as a vendor, acquirer, financier and advisor.</div>
<div></div>
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<div>Warren Riddell, Principal</div>
<div><a href="mailto:warren.riddell@eatonsq.com" target="_blank" rel="noopener noreferrer">warren.riddell@eatonsq.com</a></div>
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<div><a href="http://eatonsq.com/people/patricia-glovsky/" target="_blank" rel="noopener noreferrer">Patricia Glovsky</a> is a Principal at Eaton Square. She is a technology investment banker with more than 30 years of corporate finance investment banking (M&amp;A and capital raises (private placements, debt and IPOs)) experience.</div>
<div></div>
<div>Patricia Glovsky, Principal</div>
<div><a href="mailto:patricia.glovsky@eatonsq.com" target="_blank" rel="noopener noreferrer">patricia.glovsky@eatonsq.com</a></div>
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<p><strong>If you have questions about your IT Services or software business, <a href="https://eatonsq.com/industry/professional-it-services-sector-team/" target="_blank" rel="noopener noreferrer">please contact our team</a> for a non-obligatory call.</strong></p>
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		<title>2021 M&#038;A Outlook for IT Services</title>
		<link>https://eatonsq.com/blog/2021-ma-outlook-for-it-services/</link>
					<comments>https://eatonsq.com/blog/2021-ma-outlook-for-it-services/#respond</comments>
		
		<dc:creator><![CDATA[Neil Bourne]]></dc:creator>
		<pubDate>Tue, 02 Mar 2021 06:59:12 +0000</pubDate>
				<category><![CDATA[IT Services]]></category>
		<category><![CDATA[IT services]]></category>
		<category><![CDATA[Professional Services]]></category>
		<guid isPermaLink="false">https://eatonsq.com/?p=5039</guid>

					<description><![CDATA[As we swing into 2021, things are looking pretty cheerful for the IT Services sector. Government&#8230;]]></description>
										<content:encoded><![CDATA[<p>As we swing into 2021, things are looking pretty cheerful for the IT Services sector.<br />
Government employment support programs helped the industry to retain staff and skills during a period of peak uncertainty; then suddenly it was game on helping customers with remote working, digital fulfilment and service automation.</p>
<p>We see a strong demand for acquisitions in 2021 across the entire IT services sector as investment capital from private equity, family offices and public markets continues to be attracted by the sector&#8217;s long-term growth prospects.</p>
<p>People remain the major asset for most IT Services business and the constant need to drive scale, build capabilities whilst preserving margins shape the sectors M&amp;A dynamics.</p>
<h2>The IT Services Vortex:</h2>
<ol>
<li>At the bottom of the funnel: A constant flow of new entrant as small teams of skilled individuals can easily branch out by themselves;</li>
<li>In the middle: Ongoing need to build depth across ‘hot’ capabilities either product/vendor based or domain specific such as we are currently seeing in the <a href="https://eatonsq.com/blog/cyber-security-ma-and-capital-raising-in-tumultuous-times-2020-and-beyond/" target="_blank" rel="noopener noreferrer">cyber security</a> area. Leveraging acquisitions for accelerated scale through cross-selling and up-sell &#8212; customers tend to stick with their suppliers post-acquisition. It makes perfect sense to acquire teams that bring existing customer relations, particularly if that helps the acquirer cost-effectively expand into new industry segments or geographies.</li>
<li>At the top: Buying for market share.</li>
</ol>
<h2>Three drivers of M&amp;A in IT Services sector</h2>
<p>Off the back of last year’s gyrations, we see three reinforcing trends driving M&amp;A in 2021:</p>
<ol>
<li>Consolidation at the top</li>
<li>“IT Services”-as-a-Service</li>
<li>Channel Partner Aggregation</li>
</ol>
<p>&nbsp;</p>
<h2>Consolidation at the Top</h2>
<p>Jumping in our time machine back to early 2019, the Everest Group put out a list of the top global IT Outsourcers. Since then, all have made multiple acquisitions as the majors jostle for market share:<br />
([#]number of acquisitions since March 2019)</p>
<ol>
<li><a href="https://eatonsq.com/blog/accentures-perspective-on-the-current-ma-landscape/" target="_blank" rel="noopener noreferrer">Accenture</a> [15]</li>
<li>TCS [3]</li>
<li>Cognizant [16]</li>
<li>Wipro [7]</li>
<li>HCL [7]</li>
<li>Capgemini [6]*</li>
<li>IBM [10]</li>
<li>Infosys [6]</li>
<li>DXC Technology Company [6]</li>
<li>NTT DATA [2]</li>
</ol>
<p>* plus the acquisition of ASX:RXP pending</p>
<h2>“IT-Services”-as-a-Service</h2>
<p>The <a href="https://eatonsq.com/blog/8-lessons-learned-from-cloud-companies-2020/" target="_blank" rel="noopener noreferrer">trend towards cloud computing</a> has helped many mid-market IT Services business migrate towards recurring revenues based on long-term contracts or what we refer to as Managed Services Providers (MSP’s). This is happening across Infrastructure services, IT support Services, with a lot of recent activity in the Cyber Security sector. Private Equity is very interested in the Managed Service Provider business model, and we are seeing many MSP’s looking to acquire customers bases and capabilities to drive scale.</p>
<h2>Channel Partner Consolidation</h2>
<p>The names of a few high-profile enterprise SaaS products continue to be high on the wish list of large and mid-sized acquirers. Vendor partners in strong demand include <a href="https://www.workday.com/" target="_blank" rel="noopener noreferrer">Workday</a>, SAP, SalesForce, ServiceNow. More generally, we are finding strong interest from local and international channel partners in acquiring similar business in adjacent market segments or new geographies for scale and market coverage.</p>
<hr />
<h2>Finding a strategic partner that ‘gets it’</h2>
<p>If you’re not entirely sure where your company stands in this niche, we are happy to schedule a call with you to discuss. Our global team is comprised of senior M&amp;A professionals across the US, Europe and Asia-Pacific. Each of us has extensive experience in the Professional Services and IT Services.</p>
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		<title>A conversation with Accenture on the current M&#038;A landscape</title>
		<link>https://eatonsq.com/blog/accentures-perspective-on-the-current-ma-landscape/</link>
					<comments>https://eatonsq.com/blog/accentures-perspective-on-the-current-ma-landscape/#respond</comments>
		
		<dc:creator><![CDATA[Reece Adnams]]></dc:creator>
		<pubDate>Tue, 14 Jul 2020 04:48:45 +0000</pubDate>
				<category><![CDATA[IT Services]]></category>
		<category><![CDATA[M&A News]]></category>
		<category><![CDATA[Accenture]]></category>
		<category><![CDATA[COVID-19]]></category>
		<category><![CDATA[IT services]]></category>
		<category><![CDATA[Mergers and Acquisitions]]></category>
		<guid isPermaLink="false">https://eatonsq.com/?p=3752</guid>

					<description><![CDATA[Many of our clients are keen to understand if there are still buyers in the market&#8230;]]></description>
										<content:encoded><![CDATA[<p><iframe loading="lazy" src="https://anchor.fm/eaton-square/embed/episodes/A-Conversation-with-Accenture-on-the-Current-MA-Landscape-en6p8u/a-a40d5rs" height="102px" width="100%" frameborder="0" scrolling="no"></iframe><br />
Many of our clients are keen to understand if there are still buyers in the market and how has COVID impacted the M&amp;A process.</p>
<p>&nbsp;</p>
<p>To help understand what this means for the business transformation and IT services sector, I interviewed <strong>Thomas Griffin, Managing Director for Mergers and Acquisitions</strong> at <a href="https://www.accenture.com/au-en" target="_blank" rel="noopener noreferrer">Accenture</a> to get his perspective.<br />
Watch the full video below:</p>
<p><iframe loading="lazy" width="660" height="415" src="https://www.youtube.com/embed/IpxoJaZiS_I" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe></p>
<h2></h2>
<h2>How do you think COVID is impacting the M&amp;A process?</h2>
<p>It&#8217;s impacting the process and I think it&#8217;s going to be different for everyone but for us what we&#8217;re finding is that for the last few months activity has been down. It&#8217;s starting to pick back up, at least in our part of the world from the perspective of companies resetting and getting used to the new normal. They&#8217;re thinking again about their M&amp;A plans if they had put those on pause.</p>
<p>From a process standpoint, when we think about origination we&#8217;re trying to stay away from companies that are servicing the highly impacted industry such as automotive or airlines, hospitality. We&#8217;re looking for resiliency right now because of the added risk when we transact.</p>
<p>We&#8217;re looking to introduce some creative deal structures to share some future risks that we&#8217;re seeing in this economic environment. On the post merger integration front, we&#8217;ve actually integrated a few companies this year and we&#8217;ve had a heightened sense of awareness and attention to the well-being of the employees, just like we would with our existing employee base. It&#8217;s a lot of change for a company of normal times, and it&#8217;s even harder now.</p>
<h2>Has this changed the way you review targeted firms before you engage and conduct due diligence?</h2>
<p>The key for us when we&#8217;re looking at companies and hoping to get to that due diligence process is understanding the what and the when of the impact of COVID. What I mean by that is how exposed are these companies to those industries I mentioned before. Beyond that are they able to pivot to other industries and how are they doing in general financially but also their people and other people adapting okay in this environment.</p>
<p>I&#8217;ve talked to a lot of companies that are actually doing quite well through COVID but it turns out they&#8217;re living on a long tail of backlog. The question I have for these companies is how have you been able to keep up the sales process during lockdowns? Are you able to do that virtually? Are your sales continuing to help the growth or have the sales dropped off, and then in the next few months are we going to see a bit of a trough for them?</p>
<h2></h2>
<h2>Looking ahead, do you have thoughts on which sectors or service lines will be of increased interest even after the impacts of COVID?</h2>
<p>When I think about the demand for M&amp;A for Accenture right now, I look into what is it that our customers really need most. In reality, this is where we&#8217;ve been focusing for a long time. I&#8217;m talking about being able to acquire skills that will accelerate our ability to support our customers. The types of firms we’re looking for include:</p>
<ul>
<li>Digital transformation journeys like the journey to the Cloud. Cloud skills are very important to us. Accenture specializes in this, but we see it as a growing area. We&#8217;ll continue to look there.</li>
<li>Supply chains are getting a lot of attention. Do we have the supply chain consulting bandwidth to help all of our customers, or do we need to expand there?</li>
<li>Factory&#8217;s output have been down. How do we make them more efficient? Accenture has a really good practice that supports digital manufacturing and operations. Do we need to grow that?</li>
</ul>
<p>I think these are the hot areas for M&amp;A for us right now.</p>
<h2>How are you doing transactions when you&#8217;re not able to physically meet people?</h2>
<p>It&#8217;s been tough right. It&#8217;s been very different. Meeting people like we are right now has become the new normal for us as we continue to originate new opportunities and the question is can we close a deal without having ever physically met?</p>
<p>The leadership of this company and that question remains to be seen for us here locally. I think we&#8217;re going to have to if we want to continue our M&amp;A pursuits. Interestingly, I have spoken to the CEO of another company recently who said: &#8220;He would not proceed until we could actually have a sit-down meeting in a room&#8221; and so it&#8217;s two different perspectives there.</p>
<p>&nbsp;</p>
<h3>If you own an IT Services business and would like to discuss your plans, we are offering a one-hour complimentary call with any of our experts. <a href="https://eatonsq.com/ask-an-expert/" target="_blank" rel="noopener noreferrer">You may book a call here</a>.</h3>
<p>You can watch the other episodes of <a href="https://eatonsq.com/blog/video-library/" target="_blank" rel="noopener noreferrer"><em>Eaton Square Perspectives </em>here</a>.</p>
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		<title>Global Outlook 2020: Technology, Media and Telecoms M&#038;A</title>
		<link>https://eatonsq.com/blog/global-outlook-2020-technology-media-telecoms-ma/</link>
					<comments>https://eatonsq.com/blog/global-outlook-2020-technology-media-telecoms-ma/#respond</comments>
		
		<dc:creator><![CDATA[Reece Adnams]]></dc:creator>
		<pubDate>Thu, 14 Nov 2019 03:21:49 +0000</pubDate>
				<category><![CDATA[IT Services]]></category>
		<category><![CDATA[IT services]]></category>
		<category><![CDATA[outlook]]></category>
		<category><![CDATA[tech]]></category>
		<category><![CDATA[telecoms]]></category>
		<guid isPermaLink="false">https://eatonsq.com/?p=2692</guid>

					<description><![CDATA[With the end of 2019 on the horizon, we thought it appropriate to look towards 2020&#8230;]]></description>
										<content:encoded><![CDATA[<div>With the end of 2019 on the horizon, we thought it appropriate to look towards 2020 and share some of the trends that we see emerging in the M&amp;A market. Over the next weeks, we will share our views on our core markets, technology, media and telecommunications; engineering services; life sciences; and Asia.</div>
<p><span id="more-2692"></span></p>
<div>
<p>The first sector we would like to discuss is Technology, Media and Telecommunications.</p>
</div>
<p>&nbsp;</p>
<h2>Lessons and Outlook in Tech</h2>
<p><img decoding="async" class="alignleft wp-image-1797 size-thumbnail" src="https://eatonsq.com/wp-content/uploads/2019/05/neil-bourne-150x150.jpg" alt="Neil Bourne" width="150" height="150" srcset="https://eatonsq.com/wp-content/uploads/2019/05/neil-bourne-150x150.jpg 150w, https://eatonsq.com/wp-content/uploads/2019/05/neil-bourne-300x300.jpg 300w, https://eatonsq.com/wp-content/uploads/2019/05/neil-bourne-320x320.jpg 320w, https://eatonsq.com/wp-content/uploads/2019/05/neil-bourne-50x50.jpg 50w, https://eatonsq.com/wp-content/uploads/2019/05/neil-bourne.jpg 350w" sizes="(max-width: 150px) 100vw, 150px" /></p>
<h4>Neil Bourne<br />
Managing Principal<br />
Sydney</h4>
<p>&nbsp;</p>
<div>The mainstreaming of the Digital Transformation trend continues to drive acquisition demand for technology services businesses and digital transformation platforms. We are seeing prices for digital transformation skill sets at the upper end of historic multiple ranges, especially for businesses that have hard-to-source skills sets. Key skills that are in demand include those associated major enterprise SaaS platforms such as Salesforce, Workday and ServiceNow, plus strong demand for skills across the spectrum in Cybersecurity.</div>
<ul>
<li>
<div>The market for cybersecurity solutions and services continues to grow with no abatement. Especially in toolsets that integrate with most mainstream solutions and the latest digital platforms. Demand for skillsets in this sector is especially strong.</div>
</li>
<li>The growth of Private Equity in the IT Services sector is also pushing up the process and giving sellers an option beyond just strategic buyers. Some sellers are attracted to working with Private Equity as it enables them a ‘second exit’ which is relatively new to the services sector.</li>
</ul>
<div>
<p>&nbsp;</p>
</div>
<h5>Fearless Forecast for 2020</h5>
<ul>
<li>The availability of low-interest debt is expected to sustain the market for acquisitions as it remains cost-effective to purchase growth in addition to pursuing organic strategies.</li>
<li>PE Funds will continue to bulk up portfolio companies with bolt-on acquisition to accelerate growth and leverage the buy/sell arbitrage from buying sub-scale business and selling market share leading <a href="https://eatonsq.com/blog/are-you-a-platform/" target="_blank" rel="noopener noreferrer">platforms</a></li>
<li>
<div>
<p>We see a decline in funding for ‘Field of Dream’ strategies that rely on spending big to capture market share outside the US and minor players struggle to gain sufficient scale to dominate globally.</p>
</div>
<h5></h5>
</li>
</ul>
<p>&nbsp;</p>
<hr />
<p>&nbsp;</p>
<p><img decoding="async" class="alignleft wp-image-1779 size-thumbnail" src="https://eatonsq.com/wp-content/uploads/2019/05/andrew-light-150x150.jpg" alt="Andrew Light" width="150" height="150" srcset="https://eatonsq.com/wp-content/uploads/2019/05/andrew-light-150x150.jpg 150w, https://eatonsq.com/wp-content/uploads/2019/05/andrew-light-300x300.jpg 300w, https://eatonsq.com/wp-content/uploads/2019/05/andrew-light-320x320.jpg 320w, https://eatonsq.com/wp-content/uploads/2019/05/andrew-light-50x50.jpg 50w, https://eatonsq.com/wp-content/uploads/2019/05/andrew-light.jpg 350w" sizes="(max-width: 150px) 100vw, 150px" /></p>
<h4>Andrew Light<br />
Managing Principal<br />
Canada</h4>
<p>&nbsp;</p>
<p>Consolidation is likely to continue where technology provides a distinct competitive advantage to the larger players. Sectors such as financial services and banking in North America are key.</p>
<h5>Fearless Forecast for 2020</h5>
<ul>
<li>Developed regions and jurisdictions such as the UK, Canada and Australia have seen their currencies lower to represent good value for a variety of local political and economic reasons. 2020 is a good time for value-based cross-border acquisitions, especially for leading technology expertise.</li>
<li>Mobile commerce has yet to hit North America in the way Asia and many parts of Europe have adopted, especially in terms of cashless/cardless transactions. We expect many acquisitive plays to help a variety of players leapfrog the time needed for organic growth; think large tech, telco, digital retailers and more!</li>
<li>The onset of <a href="https://eatonsq.com/blog/how-5g-impact-value-your-company/" target="_blank" rel="noopener noreferrer">5G Networking is a game-changer</a>. It will allow for applications previously unfathomable due to latency and reliability issues. We expect to see determined M&amp;A activity as enterprises seek to gain early-mover advantage in their chosen fields.</li>
</ul>
<p>&nbsp;</p>
<hr />
<h4><img decoding="async" class="alignleft wp-image-1794 size-thumbnail" src="https://eatonsq.com/wp-content/uploads/2019/05/matthew-pritchard-150x150.jpg" alt="Matthew Pritchard" width="150" height="150" srcset="https://eatonsq.com/wp-content/uploads/2019/05/matthew-pritchard-150x150.jpg 150w, https://eatonsq.com/wp-content/uploads/2019/05/matthew-pritchard-300x300.jpg 300w, https://eatonsq.com/wp-content/uploads/2019/05/matthew-pritchard-320x320.jpg 320w, https://eatonsq.com/wp-content/uploads/2019/05/matthew-pritchard-50x50.jpg 50w, https://eatonsq.com/wp-content/uploads/2019/05/matthew-pritchard.jpg 350w" sizes="(max-width: 150px) 100vw, 150px" />Matt Pritchard<br />
Principal<br />
Hong Kong</h4>
<p>&nbsp;</p>
<p>During 2019 we saw a significant shift in technology investing and the geopolitical landscape. Some takeaways in looking back over 2019 are:</p>
<ul>
<li>Huge upswing in engineering subcontract organizations. They are now very niche-oriented towards specific disciplines of talent vs centralized in a low-cost region such as India. In software, for instance, they are more interested in Programmable logic or ASIC development vs the previous push for simple web designers. RF, OPTICS, POWER etc. are all other discipline-specific groups that have had a surge of acquisition.</li>
<li>Multiples on tech plays seem to differ from strategic investors vs straight financial investors. Strategic investors seem to perceive a multiple 30% higher as valid. While this is not necessarily new its worth being aware of.</li>
<li>All hardware companies become software companies ultimately; this is not a new concept but with the advances of Internet of Things (I0T) and Artificial Intelligence (AI) as a front end for everything electric, it seems to be an accelerating trend.</li>
</ul>
<h5>Fearless Forecast for 2020</h5>
<ul>
<li>Telecom Original Equipment Manufacturers (OEM) will once again thrive as revenue will flow to the inventor vs the channel. There as been a void in telecom R&amp;D efforts due to low margins and with the IoT demand it will push need over cost.</li>
<li>Regardless of what General Motors and the Media are telling you, there is a significant part of key automotive companies, software companies and computer companies all investing in smart cars, autonomous driving, sensor tech, EV tech etc. Volkswagen and Ford are trying to lead the investment bandwagon. Most automotive companies have stopped R&amp;D investment in combustion engines. This investment and lack of investment will show itself more and more as the year goes on.</li>
<li>IoT will have a five year + reign on consumer electronics, if it&#8217;s electric it can be controlled and interconnected through a local area network.</li>
<li>Food Tech is only just beginning. With just over a billion capital raising over the past 18 months and there are only four significant sized players in the market. As the product has now moved to the fast food industry this trend will continue due to the rapid expansion of the market. Major R&amp;D investment such as Independent Chemists, labs and such will dominate this acquisition space</li>
<li>Fabless, R&amp;D less and office-less virtual companies are becoming the norm. Ideas can be brought to market with a very small indirect cost but considerable direct costs. With the onset of WEWORK and other co-working environments, firms are hiring based on talent/cost vs geography. This will have a positive effect on mid-market cities.</li>
<li>The new dinosaurs in 2020 and beyond are a number of tech/business tools and products which will disappear. For instance, the office telecom system (Pollycom, Cisco etc. will hurt), cubical farms and large office footprint will diminish (hurting the Herman Miller type companies), physical cash and cash management infrastructure will go away with EPS and, tap and go plus Cryptocurrencies (hurting firms like NCR, IBM, Brinks etc.), and remote controls and such will disappear as your phone will become a master remote control for everything tech in the home.</li>
</ul>
<h2>Summary</h2>
<p>Despite the economic challenges, our team at Eaton Square is positive that mid-market mergers and acquisitions in Tech will continue to be an important source of innovation and growth in 2020. With the onset of 5G and the speed of advancements in AI and IoT, we see 2020 as a good time for value-based cross border acquisitions.</p>
<h5></h5>
<h5>Do you agree with these predictions? Have you planned out your 2020 strategies yet? If you would like to talk about your growth strategies for your IT firm, feel free to contact our global team.</h5>
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		<title>Digital Agencies are in Strong Demand</title>
		<link>https://eatonsq.com/blog/digital-agencies-are-in-strong-demand/</link>
					<comments>https://eatonsq.com/blog/digital-agencies-are-in-strong-demand/#respond</comments>
		
		<dc:creator><![CDATA[Andrew Light]]></dc:creator>
		<pubDate>Mon, 07 Oct 2019 03:55:47 +0000</pubDate>
				<category><![CDATA[IT Services]]></category>
		<category><![CDATA[Digital Agencies]]></category>
		<category><![CDATA[IT services]]></category>
		<category><![CDATA[M&A]]></category>
		<guid isPermaLink="false">https://eatonsq.com/?p=2552</guid>

					<description><![CDATA[The customer service world is re-aligning under the mantra of &#8216;digital-first&#8217;. This is driving an array&#8230;]]></description>
										<content:encoded><![CDATA[<p>The customer service world is re-aligning under the mantra of &#8216;digital-first&#8217;. This is driving an array of players to capitalise on the strong, sustained growth in &#8216;digital-demand generation&#8217; spend by acquiring mid-market digital service providers.</p>
<h2><span id="more-2552"></span></h2>
<h2>Strong Growth in Mid-market Digital Agencies</h2>
<p>As a consequence, we are seeing strong acquisition demand for mid-market digital agencies, digital marketing specialists and digital transformation service providers from multiple industry sectors, including:</p>
<ul>
<li>Major advertising agencies buying cutting-edge talent and strategy implementation capabilities</li>
<li>IT Services players, adding &#8216;demand generation&#8217; and deep UX capabilities to their suite of &#8216;digital transformation&#8217; services</li>
<li>Other media businesses jostling to capture and influence an increased share of rapidly changing media spend.</li>
</ul>
<p>These players are also seeking technology services companies that are able to integrate the systems required to deliver the promised customer experience and offerings.</p>
<p>Rapid evolution in technology and <a href="https://eatonsq.com/blog/video-editing-businesses-are-in-huge-demand-for-acquisitions/" target="_blank" rel="noopener noreferrer">social attitudes to media</a> is also driving C-level interest in acquiring skills in emergent areas such as programmatic buying, Big Data Analytics, Artificial Intelligence, Robots and other areas with the potential to transform the customer interaction journey.</p>
<p>This buoyant market is increasing profitability and margins, driving higher multiples as international buyers compete for attractive firms.</p>
<p>Interestingly, most buyers are cross-border acquirers.</p>
<p>&nbsp;</p>
<h2>Target Company Type</h2>
<p>According to an <a href="https://rthree.com/insights/global-agency-and-marketing-services-ma-up-88-in-first-half-of-2018-driven-by-new-buyers-and-martech-companies/" target="_blank" rel="noopener noreferrer">R3 study</a>, there was a 42% increase in demand for martech and adtech companies in 1H 2018. There was also an increase in the acquisitions of digital full-service agencies (7%).</p>
<p><img decoding="async" class="aligncenter wp-image-2580 size-full" src="https://eatonsq.com/wp-content/uploads/2019/10/201807140519165149_640_0.png" alt="Type of Digital Agencies being acquired" width="640" height="640" srcset="https://eatonsq.com/wp-content/uploads/2019/10/201807140519165149_640_0.png 640w, https://eatonsq.com/wp-content/uploads/2019/10/201807140519165149_640_0-150x150.png 150w, https://eatonsq.com/wp-content/uploads/2019/10/201807140519165149_640_0-300x300.png 300w, https://eatonsq.com/wp-content/uploads/2019/10/201807140519165149_640_0-350x350.png 350w, https://eatonsq.com/wp-content/uploads/2019/10/201807140519165149_640_0-375x375.png 375w, https://eatonsq.com/wp-content/uploads/2019/10/201807140519165149_640_0-320x320.png 320w, https://eatonsq.com/wp-content/uploads/2019/10/201807140519165149_640_0-50x50.png 50w" sizes="(max-width: 640px) 100vw, 640px" /></p>
<p>&nbsp;</p>
<p>2019 is shaping up to be an attractive time to test the market, particularly for businesses founded in the early 2000 post dot-com period, who have achieved scale and growth.</p>
<p>Earn-outs are common in the sector as a means of bridging the <a href="https://eatonsq.com/blog/what-is-your-business-worth/" target="_blank" rel="noopener noreferrer">valuation</a> gap between buyers and sellers. Earn-outs can run for two to three years making it particularly salient to sell when client demand is strong.</p>
<p><strong>If you are interested in what this demand for digital services acquisitions could mean for your shareholders, we would be happy to talk to you.</strong></p>
<hr />
<h4 class="color-blue"><img decoding="async" class="alignleft wp-image-2233 size-medium" src="https://eatonsq.com/wp-content/uploads/2019/04/2-300x300.jpg" alt="Patricia Glovsky" width="300" height="300" srcset="https://eatonsq.com/wp-content/uploads/2019/04/2-300x300.jpg 300w, https://eatonsq.com/wp-content/uploads/2019/04/2-150x150.jpg 150w, https://eatonsq.com/wp-content/uploads/2019/04/2-320x320.jpg 320w, https://eatonsq.com/wp-content/uploads/2019/04/2-50x50.jpg 50w, https://eatonsq.com/wp-content/uploads/2019/04/2.jpg 350w" sizes="(max-width: 300px) 100vw, 300px" /></h4>
<p><a href="https://eatonsq.com/people/patricia-e-glovsky/" target="_blank" rel="noopener noreferrer">Patricia Glovsky</a><br />
Principal</p>
<p>Patricia E. Glovsky is a technology investment banker with more than 30 years of corporate finance investment banking (M&amp;A and capital raises (private placements, debt and IPOs)) experience.  Through her career she worked primarily on technology M&amp;A and private placement transactions and developed a unique focus on “Visual Computing technologies across industries”.</p>
<p><a href="mailto:patricia.glovsky@eatonsq.com">patricia.glovsky@eatonsq.com</a><br />
Ph: <a href="tel:+14157753300">+1 415 775 3300</a></p>
<p>&nbsp;</p>
<p><strong>Eaton Square a cross-border M&amp;A and capital services firm focused on services, technology and growth companies in the US, Canada, Australia, Asia and Europe.</strong></p>
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		<title>IT Services Businesses &#8211; Strong Demand for Acquisitions</title>
		<link>https://eatonsq.com/blog/it-services-businesses-strong-demand-for-acquisitions/</link>
					<comments>https://eatonsq.com/blog/it-services-businesses-strong-demand-for-acquisitions/#respond</comments>
		
		<dc:creator><![CDATA[Andrew Light]]></dc:creator>
		<pubDate>Thu, 03 Oct 2019 05:59:17 +0000</pubDate>
				<category><![CDATA[IT Services]]></category>
		<category><![CDATA[Digital Agencies]]></category>
		<category><![CDATA[IT services]]></category>
		<category><![CDATA[software]]></category>
		<guid isPermaLink="false">https://eatonsq.com/?p=2550</guid>

					<description><![CDATA[Booming demand for &#8216;Digital Transformation&#8217; services is driving the acquisition of IT Services firms capable of&#8230;]]></description>
										<content:encoded><![CDATA[<p>Booming demand for &#8216;Digital Transformation&#8217; services is driving the acquisition of <a href="https://eatonsq.com/sector/it-services/" target="_blank" rel="noopener noreferrer">IT Services firms</a> capable of helping clients change their systems and processes through digital-centric &amp; agile approaches.</p>
<h2><span id="more-2550"></span></h2>
<h2>Key Reasons Driving Demand for IT Services</h2>
<ol>
<li>The desire for acquisitions is also being driven by C-level interest in emerging technologies such as <a href="https://eatonsq.com/deal/telecoms-for-the-internet-of-things-iot/" target="_blank" rel="noopener noreferrer">Artificial Intelligence</a> and Blockchain while CIO&#8217;s are taking advantage of the cloud to reallocate IT budgets back into development and supporting service innovation.</li>
<li>This buoyant market is increasing profitability and margins, driving higher multiples as international buyers compete for attractive firms.</li>
<li>In addition to interest from more North American and European buyers, strong growth in the Chinese and South-East Asian markets has broadened the pool of acquirers.</li>
</ol>
<p>&nbsp;</p>
<p>2019 is shaping up to be an attractive time to test the market, particularly for businesses founded in the early 2000 post dot-com period, who have achieved scale and growth.</p>
<p>Earn-outs are common in the sector as a means of bridging the valuation gap between buyers and sellers. Earn-outs can run for two to three years making it particularly salient to sell when client demand is strong.</p>
<p>&nbsp;</p>
<h2>Buy-side Deals in IT Services</h2>
<p>Recently, we have been contacted by PE Funds and Corporates who are actively looking for acquisition targets in the IT sector. In our October 2019 Buy-side Deal Book, we&#8217;ve listed a couple of opportunities for business sellers and we can confirm that IT still remains a highly attractive industry. You may review a full list of opportunities in our <a href="https://eatonsq.com/sector/it-services/" target="_blank" rel="noopener noreferrer">Deal Book page</a>.</p>
<p>&nbsp;</p>
<p><strong>If you are interested in what this demand for IT Services acquisitions could mean for your shareholders, we would be happy to talk to you.</strong></p>
<hr />
<h4 class="color-blue"><img decoding="async" class="alignleft wp-image-2233 size-medium" src="https://eatonsq.com/wp-content/uploads/2019/04/2-300x300.jpg" alt="Patricia Glovsky" width="300" height="300" srcset="https://eatonsq.com/wp-content/uploads/2019/04/2-300x300.jpg 300w, https://eatonsq.com/wp-content/uploads/2019/04/2-150x150.jpg 150w, https://eatonsq.com/wp-content/uploads/2019/04/2-320x320.jpg 320w, https://eatonsq.com/wp-content/uploads/2019/04/2-50x50.jpg 50w, https://eatonsq.com/wp-content/uploads/2019/04/2.jpg 350w" sizes="(max-width: 300px) 100vw, 300px" /></h4>
<p><a href="https://eatonsq.com/people/patricia-e-glovsky/" target="_blank" rel="noopener noreferrer">Patricia Glovsky</a><br />
Principal</p>
<p>Patricia E. Glovsky is a technology investment banker with more than 30 years of corporate finance investment banking (M&amp;A and capital raises (private placements, debt and IPOs)) experience.  Through her career she worked primarily on technology M&amp;A and private placement transactions and developed a unique focus on “Visual Computing technologies across industries”.</p>
<p><a href="mailto:patricia.glovsky@eatonsq.com">patricia.glovsky@eatonsq.com</a><br />
Ph: <a href="tel:+14157753300">+1 415 775 3300</a></p>
<p>&nbsp;</p>
<p><strong>Eaton Square a cross-border M&amp;A and capital services firm focused on services, technology and growth companies in the US, Canada, Australia, Asia and Europe.</strong></p>
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