Imagine a world where cloud-based applications smoothly handle every business function. This is our reality today, where SaaS seamlessly manages collaboration, project management, finance, and more. Yet, this shift from traditional software brings intricate challenges. How can software vendors navigate operations automation while delivering exceptional service? Join us as we explore the technological and business aspects that empower software enterprises to not just survive but thrive in the digital era.
Why Move to SaaS?
The appeal of modern Business-to-Business (B2B) software, delivered as SaaS, is undeniable. However, the path to this digital shift is laden with complexities of customer management and cloud computing intricacies. For agile Small and Medium Businesses (SMBs), resource constraints make embracing automation tools imperative for success.
What are experts saying about software delivery?
In IDC’s 2023 SaaS Path Survey, they underscored the administrative burden of SaaS for B2B software companies using legacy tools and processes:
“To the provider, the responsibilities can be overwhelming, especially without the required skills and a platform to help manage the commercial aspects of SaaS, including subscription plans, payments, and tenant management. The critical question is how efficiently and cost-effectively a SaaS provider can deliver its next-gen SaaS offerings. The key metric to aim for is a marginal cost of onboarding and managing a new tenant that approach zero.”
Corent, an AWS Advanced Technology Partner, took this a step further and worked with IDC to commission research about ways in which they can help independent software vendors (ISVs) modernize operations. They learned 84 percent of buyers are willing to spend more on next-generation SaaS applications. Additionally, they learned it takes over three years (on average) for each ISV to develop their own efficient, fully-automated SaaS delivery and operations platform.
Reinventing Business Narratives
Armed with this knowledge, ISVs must acknowledge the necessary investments for the transition to the SaaS business model. The challenge lies in preventing these investments from becoming budgetary black holes, devouring both engineering efforts and time, causing delays in the race to market.
Introducing Corent Tech: Architects of SaaS Triumph
Enter a transformative platform that streamlines the transition of existing software into efficient SaaS marvels and accelerates the move to a cost-effective, next-gen SaaS model. By embracing a SaaS automation platform, ISVs expedite their transformation and align investments seamlessly with the operational expense model of the SaaS business—a distinct advantage in the competitive landscape.
Three Vital SaaS Concepts to Grasp
- Tenancy Management:
Tenancy management involves the architecture and delivery of SaaS applications to users.
Various SaaS tenancy models exist, with multi-tenancy (multiple users sharing the same instance) often recommended for its cost-effectiveness.
- Operational Management:
SaaS platforms should offer operational management capabilities, including self-service onboarding for new tenants and handling lifecycle events such as upgrades, unsubscribing, and account deletion.
- Commercial Management:
Commercial management entails defining subscription levels, setting pricing tiers, managing billings, and handling usage-based micro-billings for all tenancy models.
A flexible pricing model enables the measurement of tenant usage and configuration of tiered billing on any attribute for monetization.
SaaS App Distribution and Usage Considerations
With the growth of SaaS usage, digital marketplaces like AWS Marketplace have become crucial for IT consultants and teams.
Modern SaaS providers can boost adoption and revenue by offering their software on platforms like AWS Marketplace.
Your SaaS application should provide:
- An easily-accessible web interface from any device.
- Strong security features.
- Reliable uptime, even during peak usage.
- Innovative tools and features evolving to leverage new cloud capabilities.
Hosting your SaaS app on AWS Cloud brings advantages such as a 43 percent reduction in monthly security incidents, a 69 percent decrease in unplanned downtime, and access to innovative solutions for business growth.
Partner with Corent Tech to Build a Modern SaaS Solution
The capabilities required for a next-gen SaaS platform are extensive, demanding effort and expertise overwhelming for any ISV. IDC’s advice resonates: consider a SaaS delivery and operations automation platform. Collaborate with Corent Tech to elevate your software or SaaS efficiently and precisely, liberating resources to innovate and steer your business towards success.
Elevate your software or SaaS to unparalleled heights—efficiently and precisely. For a free assessment of your SaaS or software or a complementary upgrade of your SaaS to SaaS 2.0 contact Corent here. For more information, read about Corent Tech’s SaaS Automation Platform—SaaSOps—on AWS Marketplace. The journey to SaaS excellence begins now.
*This article was originally published at the AWS blog.
Feyzi is Chairman and CEO of Corent Tech, a global leader in cloud migration, modernization, and SaaSification allowing automation of the most laborious cloud tasks. He was a recipient of the 2019 CODiE Lifetime Achievement Award for significant long-term contributions to the software industry. Feyzi is based in Laguna Beach, California (US).